Monthly survey will be conduct with all customers for better service Quality assurance

• 27*7 online and onsite technical support

• Will provide 24 Hours prior Notice to any scheduled maintenance

• In case there is interruption and Gaps in service according to sitwill record and report to the customer with reason and duration.

• Easy Connect will provide sufficient work force to ensure the ability to meet contract
requirements.

• Easy connect will provide monthly surveillance report ( MSR) Regarding link status and
service delivery to customer 

• Easy Connect will introduce a contract manager who shall be responsible for the
performance of the work.